Frequently Asked Questions
Everything you need to know about our sustainable luxury collections.
What materials are used in Bayou with Love jewelry?
We specialize in sustainable luxury, using 14k or 18k recycled gold sourced from technology and e-waste, alongside ethically sourced gemstones and cultivated diamonds.
How long will it take for my order to ship?
Since many of our pieces are handcrafted to order to reduce waste, production can take 2-4 weeks. Once shipped, domestic orders typically arrive within 3-5 business days.
What is your return policy?
We accept returns on unworn, non-custom items within 14 days of delivery. Please note that custom-sized rings and personalized engravings are final sale.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International customers are responsible for any customs duties or import taxes incurred upon arrival.
How can I find my correct ring size?
We recommend visiting a local jeweler for a professional measurement or using our downloadable sizing guide available on each product page to ensure a perfect fit.
Is your packaging eco-friendly?
Absolutely. In line with our commitment to the planet, we use recycled and FSC-certified materials for our shipping boxes and jewelry pouches.